Chatbots

Forecasts for the next few years on ROI and use of Chatbots

In the next 4 years, thanks to the use of Chatbots, companies will go from saving $20 million to $8 billion Artificial Intelligence, more specifically Cognitive Intelligence, makes Chatbots capable of replacing many routine tasks, until now performed manually. This currently saves a lot of costs for companies in different sectors. According to a study…

virtual agents

Why are virtual agents in fashion?

The reason for this appearance of virtual agents is the dizzying advance of artificial intelligence in recent years, especially in relation to Cognitive Intelligence, which bets on machines to perceive the environment and solve problems as a person’s cognitive system does. The virtual agents are an AI software that simulates talking to a person. There…