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  • areas
    • human resources
    • logistics and supply chain
    • manufacturing
    • maintenance planning
    • sales and marketing
    • pricing and subscription
  • advanced analytics
    • predictive analytics
    • prescriptive analytics
    • cognitive analytics
  • solutions
    • technological solutions
      • big data ecosystems
      • virtual agent
      • machine learning
        • deep learning
      • mathematical optimization
      • rule-based systems
        • complex event processing
    • business solutions
      • workforce analytics
      • distribution route planning
      • replenishment optimization
      • predictive maintenance
      • production planning
      • sales and marketing planner
      • product pricer
      • demand forecasting
      • optimal staff scheduling
  • success stories
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    • blog
    • ebooks & whitepapers
  • about us
    • who we are
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Tag Archives: customer engagement

How to personalise customer communications in the insurance sector

How to personalise customer communications in the insurance sector

business rules BRMS, digital decisioning, insuranceBy decide4AI18/11/2021

Nowadays, it seems obvious that treating all customers equally in the insurance sector is a significant waste of opportunities. Why would I offer car insurance to a person who does not have a car? Does it make sense to send paper documents to 100% digital people? These kinds of mistakes mean costs for companies that…

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