Design, create and implement Intelligence Automation services, digital application and workers in a low-code environment
Discover how the BPMS + BRMS + IA combination can highly help you to improve your business processes efficiency and costumer experience
What is hyperautomation?
Hyperautomaton, digital process automation, or intelligent process automation, is the discipline which combines different technologies with AI-based optimisation, prediction and automation capabilities, which aims to facilitate the digitisation of end-to-end business processes, seeking efficiency and increasing the skills of people in each area of the company.
What does it allow to do?
Hyper-automation combines and integrates different technologies:
Process Management – Business Process Management Suites. End-to-end process orchestration.
Decision Management – Digital Decisioning. Systems for decision-making based on business rules.
Analytical techniques for obtaining the value of data. Machine Learning, Natural Language Processing, Best Next Action.
Systems for document capture and processing. OCR – Optical Character Recognition.
Robotic Process Automation, for the automation of repetitive and low-value tasks.
Enterprise Content Management Services for the storage and management of the organisation’s content.
“Hyper-automation is now inevitable and irreversible. Everything that can and should be automated will be automated.”
Brian Burkle, Vice President of Research at Gartner.
“The combination of these trends around automation, artificial intelligence and low-code development are at the heart of hyper-automation.”
“The use of expert systems or AI applied with an end-to-end design mentality for each process seems to us to be not only the future, but the present.”
Ramón Aliaga, IT Director for Banking Services and Subsidiaries at Caixabank.
The combination of the different technologies achieves:
Improved employee productivity
Automate repetitive tasks and equip employees with the technological skills needed to perform their jobs while delivering human value.
Improved customer experience
Incorporate intelligence into automation, reducing response times, and achieving significant reach and consistency in customer process experiences.
Increased visibility and operational efficiency
Collect and visualise performance KPIs at all times to optimise processes and operational decisions. Monitor the ROI of automation for continuous scaling.
Why apply Hyperautomation?
decide4AI offers best-in-class hyperautomation capabilities
decide4AI offers a unified workflow that integrates the necessary technologies and models in a low-code environment. Our business empowerment approach enables rapid discovery, implementation, monitoring and optimisation of business automation. Hyper-automation with decide4AI enables organisations to scale beyond RPA, driving digital transformation and efficiency. Find out how we can help you with the capabilities and benefits of IBM Cloud Pak® for Business Automation.