TMB
Planner of the Barcelona metro service
problem
Replacement of the personnel planning tool with a customised solution adapted to the personnel management process of the Barcelona transport company.
solution
Incorporate comprehensive management of resource allocation and develop a module for employee planning and services taking into account the demand for personnel on metro lines and stations, as well as employee shifts and skills.
impact
The solution provided significantly reduces response times, speeds up the re-planning process, maximizes service coverage with staff available on a daily basis and eliminates unnecessary manual processes.